Wow, this happens so rarely I just had to tell everybody (bothbody, at least). I just had a positive customer service experience. Seriously. I sent an email through a form (to Sprint PCS) and they responded within the advertised timeframe, and actually read the entire request and responded to it appropriately (and with a good answer, BTW).
It’s amazing that that’s amazing, but it is.
More about the particular service I have in the next post…
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