Good customer service email

Wow, this happens so rarely I just had to tell everybody (bothbody, at least). I just had a positive customer service experience. Seriously. I sent an email through a form (to Sprint PCS) and they responded within the advertised timeframe, and actually read the entire request and responded to it appropriately (and with a good answer, BTW).

It’s amazing that that’s amazing, but it is.

More about the particular service I have in the next post…

One comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.